Q: How long is the shipping?
Ship from Global（1-7 days for processing)
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
* Please submit a ticket within 3 months of shipment if the package does not arrive in time. Note that overdue requests may not be accepted.
During peak sale season, the delivery time of your package(s) may take a little bit longer. Thanks for your patience. You can track your order througth the link: https://www.17track.net/en
Q: Do you accept Cash On Delivery?
A: No we do not.
Q: What are the payment options?
A: We accept payments by Visa, Mastercard, and American Express, JCB, Diners Club, Discover and Apple pay.
Q: How long before I receive my goods?
A: All items are subject to a handling period before they are dispatched. Most of orders leave the warehouse 1-7 days after payment.
Q: Can I get a refund?
A: Yes within 30 days of purchase. The product must be sent back in its original package and intact.
Q: Is the Quality Guaranteed?
A: Yes 100% guaranteed! If you are not satisfied with your product, please check out the refund policy.
Q: How Secure is the website?
A: Dutut adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
Q: Do you ship internationally?
A: Dutut successfully ships many products worldwide each day. We have many satisfied customers around the globe.
Q: How can I get my tracking number?
A: Tracking numbers will be provided after we shipped the item.
For any other inquiries, please do not hesitate to contact us at firstname.lastname@example.org.